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Yes, Virtual Try-On Works Perfectly on Mobile

Looksy is designed mobile-first and works seamlessly on smartphones and tablets. Since over 70% of Shopify traffic comes from mobile devices, mobile optimization is a core priority.

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How It Works on Mobile

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Simple Mobile Flow

  1. Customer visits a product page on their mobile device
  2. Taps “Try On” – The button is optimized for touch
  3. Uploads a selfie – Can take a photo with their camera or upload from their photo library
  4. Sees the result – The virtual try-on renders in seconds, optimized for mobile screens

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No App Required

Looksy runs directly in the mobile browser using WebAR technology. Customers don’t need to:
  • Download an app
  • Create an account
  • Leave your store
This reduces friction and increases engagement.

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Mobile Performance

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Fast Loading Times

  • Optimized for mobile networks – Works on 4G and 5G
  • Lightweight processing – Doesn’t drain battery
  • Quick renders – Results appear in 15-20 seconds on average

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Responsive Design

The try-on experience automatically adapts to:
  • Different screen sizes (iPhone, Android, tablets)
  • Portrait and landscape orientations
  • Various mobile browsers (Safari, Chrome, Firefox)

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Mobile Device Requirements

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Compatible Devices

Looksy works on:
  • iOS devices: iPhone 7 and newer (iOS 13+)
  • Android devices: Most modern smartphones (Android 8+)
  • Tablets: iPad, Samsung Galaxy Tab, and other tablets

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Camera Requirements

For best results:
  • Front or rear camera (either works)
  • 5MP or higher resolution (most modern phones exceed this)
  • Full body shot – Shows complete garment placement
Full body shots work best. Make sure only one person is in the photo.

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Mobile vs. Desktop Experience

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Mobile Advantages

  • Camera access – Easier to take selfies directly
  • Convenience – Try on anywhere, anytime
  • Higher usage – More customers shop on mobile

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Desktop Experience

Desktop works great too, but requires:
  • Uploading a photo from their computer
  • Or using a webcam to take a photo
Both experiences are fully supported.

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Common Mobile Questions

Looksy works best on devices from the last 5 years. Very old phones (iPhone 6 and earlier, Android 7 and earlier) may experience slower performance but should still function.
If customers want to take a selfie directly, they’ll need to grant camera permission. They can also upload an existing photo without camera access.
No. Looksy is optimized for minimal impact on page load speed. The virtual try-on only activates when a customer clicks the button, so it doesn’t affect overall site performance.
Yes. Looksy is compatible with Safari, Chrome, Firefox, and Samsung Internet on mobile. It uses standard web technologies that work across browsers.

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Optimizing Mobile Experience

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For Merchants

To maximize mobile engagement:
  • Place the button prominently – Above the fold on product pages
  • Use clear, tappable buttons – Make it obvious and easy to click
  • Test on your own phone – Experience the flow as a customer would
  • Promote mobile usage – Mention “Try On your phone” in marketing

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For Customers

For the best mobile try-on experience:
  • Use a full body shot – Shows complete garment placement
  • Make sure only one person is in the photo
  • Take the photo as a human (no cartoons or animals)
  • Show enough body for garment placement

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Mobile Conversion Impact

Virtual try-on drives significant mobile conversion lift:
  • Reduces bounce rate – Shoppers engage longer with products
  • Increases confidence – Seeing the product on themselves reduces hesitation
  • Lowers cart abandonment – Less uncertainty = more completed purchases
  • Decreases returns – Customers have realistic expectations
Stores using Looksy see an average 15-25% conversion rate increase on mobile devices with virtual try-on enabled.

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Mobile Analytics

Track mobile-specific metrics in your Looksy dashboard:
  • Mobile vs. desktop engagement – Which platform drives more try-ons?
  • Mobile conversion lift – How much better do products with try-on perform on mobile?
  • Device breakdown – iOS vs. Android usage patterns

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Troubleshooting Mobile Issues

If customers report mobile problems:
  1. Check browser compatibility – Ensure they’re using an updated browser
  2. Verify lighting – Poor lighting causes lower quality results
  3. Test on your device – Replicate the issue to understand the problem
  4. Contact support – We’re here to help at [email protected]

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Next Steps

Which Products Work?

Learn which product types work best with virtual try-on

Mobile Optimization

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