Why Track Conversions
Conversion tracking proves the business value of virtual try-on by measuring:- Sales attributed to try-on
- Revenue impact
- Return on investment
- Customer behavior patterns
Automatic Tracking (Built-In)
Looksy tracks conversions automatically when installed. No additional setup required.What’s Tracked Automatically
Try-On Events
Every time a customer uses virtual try-on
Product Views
Product page visits on try-on enabled products
Add to Cart
When try-on users add products to cart
Purchases
Completed orders from customers who used try-on
Attribution Model
Last-touch attribution within session:- Customer uses try-on on Product A
- Customer completes purchase within same session
- Order is attributed to virtual try-on
- Customer uses try-on today
- Customer returns tomorrow and purchases
- Order is still attributed (if within 24 hours)
Looksy uses conservative attribution. If customer doesn’t purchase within 24 hours, the order is not attributed to try-on.
Viewing Conversion Data
In Looksy Dashboard
- Go to Looksy Dashboard in Shopify admin
- Navigate to Analytics tab
- View conversion metrics:
- Conversion rate
- Revenue impact
- Orders attributed to try-on
- Average order value
Key Conversion Metrics
Engagement-to-Purchase Rate:These metrics appear automatically in your dashboard once customers start using virtual try-on.
Integrating with Google Analytics
Set Up Enhanced Tracking
For deeper analysis, connect Looksy events to Google Analytics: Step 1: Verify GA4 is Installed- Check if Google Analytics 4 is set up on your store
- Find your Measurement ID (G-XXXXXXXXXX)
- Go to Looksy Dashboard → Settings
- Find Google Analytics Integration
- Enter your Measurement ID
- Click Save
- Use GA4 DebugView or Realtime report
- Test try-on on your store
- Check for these events:
looksy_try_on_startlooksy_try_on_completelooksy_add_to_cart
Custom Events Sent to GA4
| Event Name | When it Fires | Parameters |
|---|---|---|
looksy_try_on_start | User clicks “Try On” | product_id, product_name |
looksy_try_on_complete | User sees try-on result | product_id, product_name, time_taken |
looksy_add_to_cart | User adds to cart after try-on | product_id, product_name, value |
Integrating with Facebook Pixel
Track Try-On Events in Facebook
Why track in Facebook:- Optimize ad campaigns
- Build custom audiences
- Track ROI from Facebook ads
- Verify Facebook Pixel is installed on your store
- Go to Looksy Dashboard → Settings → Facebook Pixel
- Toggle Enable Facebook Tracking
- Events will automatically fire
ViewContent(with try-on flag)AddToCart(when try-on user adds to cart)Purchase(when try-on user completes order)
Shopify Analytics Integration
Looksy Data in Shopify Reports
Looksy automatically tags orders that came from virtual try-on: Order tag:looksy-try-on
Use in Shopify:
-
Orders report:
- Filter by tag:
looksy-try-on - See all orders attributed to virtual try-on
- Filter by tag:
-
Customer reports:
- Identify customers who use try-on
- Analyze lifetime value
- Build segments for marketing
-
Product reports:
- See which products drive most try-on sales
- Calculate revenue per product
No setup required – orders are automatically tagged when customers use virtual try-on before purchasing.
Advanced Tracking Scenarios
Multi-Product Try-On
Scenario: Customer tries on 3 products, purchases 2 How it’s tracked:- All 3 try-ons are counted
- 2 orders attributed to virtual try-on
- Revenue from both orders is counted
Cross-Session Tracking
Scenario: Customer tries on today, purchases tomorrow How it’s tracked:- If within 24-hour attribution window: Order is attributed
- If beyond 24 hours: Order is not attributed (conservative approach)
- You can adjust attribution window in settings (Pro plan)
Partial Cart Try-On
Scenario: Customer has 3 items in cart, used try-on on 1 How it’s tracked:- Entire order is attributed to virtual try-on
- AOV may be higher than product try-on value
- This is normal and expected behavior
Attribution is order-level, not product-level. If try-on contributes to a purchase decision, the entire order is attributed.
Setting Up Conversion Goals
Define Your Goals
Recommended goals:-
Engagement goal:
- Metric: 35% of visitors use try-on
- Timeframe: Within 90 days of launch
-
Conversion goal:
- Metric: 15% conversion rate lift
- Timeframe: Within 60 days of launch
-
Revenue goal:
- Metric: $10,000 additional monthly revenue
- Timeframe: Within 6 months
-
ROI goal:
- Metric: 5x return on investment
- Timeframe: Within 3 months
Tracking Progress
Weekly check:- Are you on track to hit monthly goals?
- What’s blocking progress?
- What can be optimized?
- Did you hit goals?
- What worked well?
- What needs improvement next month?
Cohort Analysis
Compare Customer Segments
Segment 1: Customers who used try-on- Conversion rate
- Average order value
- Lifetime value
- Return rate
- Same metrics for comparison
- Try-on users have 15-25% higher conversion
- Try-on users have 5-10% higher AOV
- Try-on users have 20-30% lower return rate
- Try-on users may have higher LTV
Troubleshooting Tracking Issues
Conversions Not Being Tracked
Orders show in Shopify but not in Looksy dashboard
Orders show in Shopify but not in Looksy dashboard
Possible causes:
- Customer didn’t actually use try-on (order tag would be missing)
- Attribution window expired (> 24 hours)
- Browser cookies disabled or cleared
- Check order for
looksy-try-ontag - Verify try-on was used in same session
- Confirm cookies are enabled
GA4 events not showing
GA4 events not showing
Possible causes:
- GA4 Measurement ID incorrect
- GA4 not properly installed
- Ad blockers interfering
- Verify Measurement ID in Looksy settings
- Check GA4 installation on store
- Test in browser without extensions
- Use GA4 DebugView to troubleshoot
Facebook Pixel events not firing
Facebook Pixel events not firing
Possible causes:
- Pixel not installed correctly
- Looksy Facebook integration not enabled
- Ad blockers
- Verify Pixel is installed via Facebook Pixel Helper extension
- Enable Facebook tracking in Looksy settings
- Test in incognito mode
Privacy and Compliance
GDPR and CCPA Compliance
Looksy tracking is privacy-compliant:- No personal data stored beyond Shopify’s standard
- Respects user consent preferences
- Honors Do Not Track signals (optional)
- Looksy uses first-party cookies only
- Respects cookie consent banners
- No tracking if consent is denied
- Aggregate analytics: 2 years
- Individual session data: 30 days
- Customer photos: Not stored (processed and discarded)
Looksy is GDPR and CCPA compliant by default. No additional configuration needed.
Reporting and Dashboards
Automated Reports
Weekly email summary:- Total try-ons
- Engagement rate
- Conversion rate
- Revenue impact
- Detailed metrics
- Trend analysis
- Top products
- Recommendations
- Strategic insights
- Competitive benchmarks
- Optimization roadmap
Custom Dashboards
Create dashboards for:- Executives: High-level ROI and revenue
- Marketing: Traffic sources and campaigns
- Product team: Feature usage and engagement
- Customer success: Satisfaction and return rates
- PDF for presentations
- CSV for analysis
- API for custom integrations
Advanced: Custom Conversion Events
Pro Plan Feature
Define custom conversion goals beyond purchases: Examples:- Email signups during try-on
- Social shares of try-on results
- Multi-product try-ons per session
- Wishlist additions after try-on
- Go to Looksy Dashboard → Settings → Custom Events
- Define event name and trigger
- Track in custom dashboard
Custom events available on Pro plan only. Contact support for setup assistance.