Understanding Virtual Try-On ROI
ROI (Return on Investment) measures the financial benefit of virtual try-on compared to its cost. Most stores see 5-10x ROI within the first month.ROI Formula
- Total Benefit: $5,000
- Total Cost: $500
- ROI: (500) / $500 × 100 = 900% ROI (or 9x return)
Even conservative estimates typically show 500-1000% ROI (5-10x return) for virtual try-on.
Components of ROI
Total Benefit
1. Increased Revenue from Conversion Lift 2. Cost Savings from Reduced Returns 3. Increased Average Order Value 4. Improved Customer Lifetime ValueTotal Cost
1. Looksy Subscription (169/month) 2. Implementation Time (minimal, usually 1-2 hours) 3. Ongoing Management (minimal, 1-2 hours/month)Step-by-Step ROI Calculation
Step 1: Calculate Revenue Impact
Formula:- Monthly product page visitors: 10,000
- Baseline conversion rate: 2% (without try-on)
- Try-on engagement rate: 35% (3,500 use try-on)
- Try-on conversion rate: 3% (25% lift)
- Average order value: $75
- Non-try-on visitors: 6,500
- Expected orders: 6,500 × 2% = 130 orders
- Try-on users: 3,500
- Orders: 3,500 × 3% = 105 orders
Step 2: Calculate Return Reduction Savings
Formula:- Monthly orders: 235
- Baseline return rate: 25%
- Return rate with try-on: 18% (28% reduction)
- Cost per return: $20 (shipping + processing + devaluation)
- Expected returns: 235 × 25% = 59 returns
- Try-on orders: 105
- Returns: 105 × 18% = 19 returns
- Non-try-on orders: 130
- Returns: 130 × 25% = 33 returns
- Total returns: 52 returns
Step 3: Calculate Total Benefit
Step 4: Calculate Total Cost
Looksy subscription: $29/month (Starter plan) One-time setup:- Implementation time: 1 hour @ 50
- Amortized over 12 months: 4.17/month
- Monitoring and optimization: 1 hour @ 50/month
Most stores don’t count internal time as a cost since setup is minimal. This calculation is conservative.
Step 5: Calculate ROI
- Monthly profit: $2,611.83
- Annual profit: 31,342/year**
ROI Calculator Template
Use This Spreadsheet Formula
Inputs:- A1: Monthly visitors
- A2: Baseline conversion rate (%)
- A3: Try-on engagement rate (%)
- A4: Conversion rate lift (%)
- A5: Average order value ($)
- A6: Baseline return rate (%)
- A7: Return rate reduction (%)
- A8: Cost per return ($)
- A9: Monthly Looksy cost ($)
ROI by Store Size
Small Store (< 10K monthly visitors)
Typical metrics:- Visitors: 5,000/month
- Baseline conversion: 2%
- Try-on lift: 15%
- AOV: $60
- Looksy cost: $29/month
Mid-Size Store (10K-50K monthly visitors)
Typical metrics:- Visitors: 25,000/month
- Baseline conversion: 2.5%
- Try-on lift: 18%
- AOV: $75
- Looksy cost: $79/month
Large Store (50K+ monthly visitors)
Typical metrics:- Visitors: 100,000/month
- Baseline conversion: 3%
- Try-on lift: 20%
- AOV: $85
- Looksy cost: $169/month
Virtual try-on typically becomes more profitable as store size increases due to fixed costs.
Hidden Benefits (Not in ROI Calculation)
Beyond direct financial ROI, virtual try-on provides:Brand Perception
- Innovation signal: Shows you’re a modern, tech-forward brand
- Customer experience: Differentiates from competitors
- Trust building: Demonstrates commitment to customer satisfaction
Marketing Content
- Social sharing: Customers share try-on results
- User-generated content: Real customers using your products
- Viral potential: Unique feature worth talking about
Customer Data
- Engagement insights: Which products generate most interest
- Preference data: What styles resonate with customers
- Behavioral patterns: How customers interact with products
Competitive Advantage
- First-mover advantage: Many competitors don’t offer try-on yet
- Barrier to switching: Customers prefer stores with try-on
- Market positioning: Premium, innovative brand perception
Improving Your ROI
Strategies to Maximize Returns
1. Increase Engagement Rate
1. Increase Engagement Rate
Current: 30% engagement
Target: 45% engagementHow:
- Optimize button placement (above the fold)
- Make button more prominent (larger, contrasting color)
- Add messaging: “See it on you in seconds”
- Promote feature on homepage and emails
2. Expand to More Products
2. Expand to More Products
Current: 50 products enabled
Target: 200 products enabledHow:
- Enable entire collections at once
- Focus on products with good images
- Test new categories (activewear, outerwear)
3. Improve Image Quality
3. Improve Image Quality
Current: Mixed image quality
Target: All images meet standardsHow:
- Audit product images for quality
- Re-shoot or edit low-quality images
- Remove busy backgrounds
- Improve lighting
4. Optimize for Mobile
4. Optimize for Mobile
Current: Lower mobile engagement than desktop
Target: Equal or higher mobile engagementHow:
- Use sticky mobile button
- Ensure fast mobile page speed
- Simplify mobile upload flow
- Test on real devices
5. Promote the Feature
5. Promote the Feature
Current: Passive discovery
Target: Active promotionHow:
- Homepage banner: “Try clothes on virtually”
- Email campaigns featuring try-on
- Social media posts demonstrating feature
- Abandoned cart emails: “Still unsure? Try On”
Payback Period
How Long Until You Break Even?
Typical payback period: Less than 1 month Example:- Looksy cost: $29/month
- Monthly benefit: $2,765
- Monthly profit: $2,666
Most stores recover their investment in the first week, then profit for the rest of the month.
Long-Term ROI
Compounding Benefits Over Time
Month 1-3: Initial impact- Immediate conversion lift
- Return reduction starts
- ROI: 5-8x
- Higher engagement as awareness grows
- Better product selection
- Improved images
- ROI: 8-12x
- Expanded product coverage
- Refined strategy
- Customer expectations set
- ROI: 10-15x
- Competitive advantage solidified
- Customer loyalty increased
- Brand perception improved
- ROI continues growing
Reporting ROI to Stakeholders
Monthly ROI Report Template
Executive Summary:- Total ROI: X%
- Monthly profit: $X
- Projected annual impact: $X
- Try-on engagement: X%
- Conversion rate lift: X%
- Additional orders: X
- Revenue impact: $X
- Return reduction: X%
- Cost savings: $X
- Month-over-month growth
- Top performing products
- Optimization opportunities
- Actions to increase ROI
- Products to enable next
- Marketing initiatives
Common ROI Questions
What if my ROI is lower than expected?
What if my ROI is lower than expected?
Possible causes:
- Low engagement (button not visible)
- Poor image quality (inaccurate results)
- Small sample size (wait longer for data)
- Low baseline conversion (try-on can’t fix other issues)
Can I calculate ROI before installing?
Can I calculate ROI before installing?
Yes, use the formulas above with estimated metrics. Most stores see 15-20% conversion lift and 20-30% return reduction. Use conservative estimates.
How does seasonality affect ROI?
How does seasonality affect ROI?
ROI may be higher during peak seasons (holidays, back-to-school) due to increased traffic and higher purchase intent. Track ROI by season for accurate comparison.
Should I count internal time as a cost?
Should I count internal time as a cost?
It depends on your accounting. For ROI presented to executives, include all costs. For quick calculations, you can exclude minimal internal time.