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What are the limitations of Looksy virtual try-on?

Looksy provides a generated product visualization. The generated image itself is not an exact fit predictor, a body-measurement tool, or a guarantee of colour, texture, drape, sizing, or purchase outcome. Looksy’s separate Size Recommendations feature can compare measurements entered by a shopper with a merchant-reviewed product size chart. That recommendation does not measure the shopper from their photo and does not guarantee fit.

Input limitations

Results can be affected by lighting, pose, framing, image resolution, occlusion, multiple people, and whether the shopper image provides enough relevant context.

Product limitations

Product imagery, variants, unusual construction, layering, fine details, reflective or transparent materials, and non-standard product types can affect the experience. Test actual products rather than assuming category-wide support.

Storefront limitations

Themes, custom product templates, other apps, device and browser differences, permissions, and network conditions may change the automatic product-image placement or behavior. Verify the current storefront before publication.

Interpretation limitations

The generated result should help a shopper visualize a style. Keep accurate product images, descriptions, materials, sizing, delivery, and return information available. Avoid claims such as:
  • “perfect fit”;
  • “100% accurate”;
  • “exactly how it will look”;
  • “guaranteed to increase conversion”;
  • “guaranteed to reduce returns.”

Measurement limitations

Try-on users may differ from other shoppers. A conversion or return-rate change after installation does not by itself prove causation. Use a controlled test or a clearly documented comparison and report sample sizes and confounding factors.

What should I do when a product performs poorly?

Record the product, variant, source image, shopper input conditions, device, browser, and exact steps. Exclude the item from rollout until the issue is understood and the experience meets your standard.
Product behavior and capabilities can change. Re-test after significant app, model, theme, browser, or product-data changes.

Supported Products

Validate representative products and variants.

Accuracy

Explain the output without overpromising.