What happens to unused try-on credits?
Looksy’s Shopify listing publishes each plan’s credit allowance and additional-credit prices, but not what happens to credits you don’t use. Whether unused credits roll over or expire is something to confirm in-app or with Looksy support before you commit.
What the Shopify listing does and does not say
The listing states each paid plan’s monthly allowance — 100 photo credits on Starter at $14.99 per month, 300 on Growth at $29, and 600 photo or video credits on Scale at $79 — plus additional credit prices of $0.14, $0.12, and $0.10. It does not state whether an unused balance carries into the next billing cycle, expires, or converts on a plan change. Treat rollover as an open question and confirm it inside the Looksy app or with support before choosing a tier.
Why rollover terms change the real cost of a plan
Rollover terms decide what a credit actually costs you. Starter’s 100 credits at $14.99 work out to roughly $0.15 per try-on when you use them all; if half expire unused, your effective cost doubles. If unused credits carry forward, a quiet month costs you nothing and sizing up early is low-risk. If they expire, the cheaper move may be a smaller plan plus additional credits at the published rates — $0.14 on Starter, $0.12 on Growth, $0.10 on Scale — in busy months. The answer determines which strategy fits your store.
Questions to ask in-app or through support
Before you subscribe, get direct answers on four points: whether unused monthly credits carry into the next billing cycle, and for how long; whether additional credits bought at the per-credit rate expire on the same terms as plan credits; what happens to a remaining balance when you upgrade, downgrade, or cancel; and, on Scale, how photo and video try-ons draw down the 600-credit allowance. Check inside the Looksy app first, and ask support to confirm anything the interface leaves unclear.
How to size your plan so little goes unused
Whatever the rollover answer turns out to be, the safest strategy is a plan that matches your real volume. The Free plan’s unlimited try-ons give you a baseline read on demand before you pay anything, and Looksy’s analytics show what shoppers try on, add to cart, and buy. Pick the tier whose credit allowance fits your typical volume — remembering each tier also lists an additional-revenue ceiling: $100 on Free, $500 on Starter, $1,000 on Growth, unlimited on Scale — and revisit the choice after a season of data, since try-on volume tends to follow traffic.
Sources: the public Shopify App Store listing for Looksy. Last checked 27 July 2026.
Install free. Unlimited try-ons on your own catalog.
The Free plan gives you unlimited try-ons and needs no card. Run Looksy on your own products and judge the output yourself.
Install free on Shopify