What is the difference between photo and video try-on credits?

What a photo credit buys

A photo credit is spent on a still try-on: a shopper uploads a single photo on your product page and gets a result in about 20 seconds, with no app to install, no account to create, and no camera permission to grant. Shoppers can retry, leave feedback, and download or share the result — whether a retry draws a fresh credit is not spelled out in the listing, so confirm with support. Starter includes 100 photo credits and Growth includes 300, with additional credits at $0.14 and $0.12. The Free plan offers unlimited try-ons with Looksy branding, the cheapest way to see how photo try-on performs.

Where video credits come in

Video credits exist on one plan: Scale, at $79 per month. Scale includes 600 credits that can be used for photo or video try-ons, and it is also the plan that unlocks Realtime video try-on, where shoppers see products on live video rather than in a single generated image. Starter and Growth credits are photo only, so upgrading is the published route to video. Additional credits on Scale cost $0.10; whether a video try-on draws credits differently from a photo try-on is not spelled out in the listing, so confirm the exact metering with Looksy support before you budget around it.

Which credit type your store needs

Start from what your shoppers need to see. A still image answers most fit and style questions: how a color reads against skin tone, where a hem falls, whether a silhouette suits them. Video adds movement, which matters more when drape and motion are part of the appeal. Since photo credits are available from $14.99 and video requires the $79 Scale plan, the practical sequence is to launch with photo, watch your try-on analytics for what shoppers try, add to cart, and buy, and move to Scale when the numbers justify it rather than on day one.

How to test each type without commitment

You do not have to buy credits to evaluate photo try-on. The Free plan includes unlimited try-ons with Looksy branding, up to $100 of additional revenue, which is enough to test result quality across your best-sellers and see whether shoppers actually use the button. Video has no free tier, so the equivalent test is upgrading to Scale for a month. Billing is usage-based through Shopify with no contracts, so you are not locked in if realtime video does not earn its keep. Treat the Free plan as your photo trial and one month of Scale as your video trial.

Sources: the public Shopify App Store listing for Looksy. Last checked 27 July 2026.

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