Can I pause try-on without uninstalling the app?

Hiding the block in the theme editor

Looksy is a theme app extension, which means the try-on block was added and positioned through the Shopify theme editor rather than by editing theme code. Pausing works the same way in reverse: open the theme editor, find the Looksy block on your product template, and remove it or toggle its visibility. Your storefront stops showing the try-on button once you save, and because no code was injected, there is nothing left over to clean up. When you want try-on back, add the block again and position it where it was.

What happens to billing while paused

Hiding the block stops shoppers from starting try-ons, but it is a theme change, not a billing change: a paid Looksy plan keeps billing through Shopify until you change it. Looksy has no contracts, so for a longer pause the clean move is to downgrade to the Free plan for the quiet period, which keeps the app installed without the monthly fee. The trade-offs while on Free are Looksy branding and the $100 additional-revenue cap, which matter only if try-on is visible. If you are unsure how a mid-cycle downgrade is prorated, that is a question for Looksy support before you switch.

When pausing makes more sense than uninstalling

Pausing suits short, planned gaps: a seasonal store going quiet, a product photography refresh, or a theme redesign where you want to re-place the block deliberately. Because the app never leaves your store, your in-app settings stay in place, and relaunching is a theme-editor edit rather than a reinstall and re-setup. Uninstalling makes more sense when you have decided try-on is not for your catalog at all. Per the listing Looksy uninstalls cleanly and edits no theme code, so uninstalling is safe too — the reason to pause instead is convenience, not fear of leftover code.

Checking the pause actually worked

Before you walk away, load a product page in an incognito window and confirm the try-on button is gone on both desktop and mobile. If you use Looksy's email capture or its Klaviyo and Shopify Flow integrations, decide whether any follow-up automations should also be switched off during the pause so shoppers do not receive try-on emails while the feature is hidden. Finally, put a note in your calendar for the return date: the block will not reappear on its own, and stores that pause for a season sometimes forget which template the block sat on and how it was positioned.

Sources: the public Shopify App Store listing for Looksy. Last checked 27 July 2026.

Related questions: How do I migrate from another try-on app to Looksy? · How do I audit my catalog for try-on readiness? · How does try-on work with product variants?