> ## Documentation Index
> Fetch the complete documentation index at: https://withlooksy.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Your First Virtual Try-On

> Test Looksy virtual try-on for the first time with this step-by-step walkthrough. See how it works from your customer's perspective.

## Experience Virtual Try-On Yourself

Before promoting virtual try-on to customers, experience it yourself. This helps you understand the customer journey and identify any optimization opportunities.

## Step 1: Navigate to a Product Page

1. Open your Shopify store in a browser
2. Go to any product page (try-on is enabled on all products by default)
3. Look for the **"Try On"** button on the product image

<Note>
  The button appears on your product images and works on desktop and mobile automatically.
</Note>

## Step 2: Click "Try On"

Click the button to launch the virtual try-on experience.

**What happens:**

* A modal or overlay opens
* You're prompted to upload or take a photo
* Instructions guide you through the process

## Step 3: Upload a Selfie

You have two options:

### Option A: Upload an Existing Photo

1. Click **"Upload Photo"**
2. Select a photo from your device
3. Choose a photo (full body shot works best)

### Option B: Take a New Photo

1. Click **"Take Photo"** (on mobile)
2. Allow camera access when prompted
3. Face the camera directly
4. Take the selfie

<Check>
  **Best selfie practices:**

  * **Full body shot works best** – Shows the complete garment
  * **One person only** – Must be a single person
  * **Human photos** – No cartoons, animals, or illustrations

  The app works with any photo. You don't need to worry about lighting, expression, sunglasses, hats, facing the camera directly, or how recent the photo is.
</Check>

<Warning>
  **Image validation protects your credits.** If the image doesn't meet requirements, the customer gets an error message explaining what's wrong. This prevents abuse and wasted credits.
</Warning>

## Step 4: Wait for the Result

After uploading:

* The AI processes the image (15-20 seconds)
* A loading indicator shows progress
* **The customer can keep browsing** – They can scroll, view other images, or explore the product page while the image generates
* The virtual try-on result appears when ready

<Tip>
  The customer journey doesn't stop. They can continue shopping while the try-on generates.
</Tip>

## Step 5: Evaluate the Result

The result shows how the garment looks on you. You can toggle between the try-on result and the original product image by tapping on the images.

**What to check:**

* Does the garment look realistic?
* Are colors accurate?
* Would this help you make a purchase decision?

<Note>
  The AI model delivers highly realistic results across all product types. Better product photos and selfies produce better outputs, but the app works with any images.
</Note>

<Warning>
  **Revealing products:** Lingerie, swimwear, and very revealing garments may fail to generate results. This protects against misuse. Disable these products if you encounter issues.
</Warning>

## Step 6: Test on Mobile

The app works on mobile automatically—no extra setup needed. Test to verify:

1. Open your store on your phone's browser
2. Navigate to the same product page
3. Click **"Try On"**
4. Take a selfie with your phone's camera
5. Evaluate the result

<Tip>
  If it works on desktop, it works on mobile. The app uses responsive design and adapts automatically.
</Tip>

## Step 7: Ask Team Members to Test

Get feedback from others:

1. Ask teammates to try virtual try-on
2. Have them use their own phones and selfies
3. Gather feedback on the experience

### Questions to Ask

* Was it easy to find the button?
* Was the process intuitive?
* Would you use this when shopping?
* Did it work well on your device?

## Common First Try-On Issues

<AccordionGroup>
  <Accordion title="Want better results?">
    Use better product images and full-body selfies with good lighting. The model works with any images, but quality in = quality out.
  </Accordion>

  <Accordion title="The button doesn't appear">
    **Likely causes:**

    * App embed not enabled in theme settings (most common)
    * Browser cache needs clearing

    **Solution:** Go to Online Store → Themes → Customize → App embeds. Enable "Looksy Try-On Button" and save.
  </Accordion>

  <Accordion title="Upload is slow or fails">
    **Likely causes:**

    * Large file size (over 5MB)
    * Slow internet connection
    * Image doesn't meet validation requirements

    **Solution:** Use smaller images, check your connection, ensure image shows one human with enough body visible.
  </Accordion>

  <Accordion title="Does it work on mobile?">
    Yes. The app works on desktop and mobile with no additional setup. If it works on desktop, it works on mobile automatically.
  </Accordion>
</AccordionGroup>

## What to Do After Your First Try-On

### If Everything Works Well

1. **Promote the feature** – Add messaging to your homepage and marketing (try-on is already enabled on all products)
2. **Track performance** – Monitor engagement and conversions in analytics
3. **Optimize products** – Disable specific products that don't work well if needed

### If There Are Issues

1. **Check the app embed is enabled** – Go to Online Store → Themes → Customize → App embeds
2. **Contact support** – We're here to help at [support@looksy.ai](mailto:support@looksy.ai)

## Testing Checklist

Before going live to customers:

* [ ] Test virtual try-on on desktop
* [ ] Test virtual try-on on mobile
* [ ] Ask team members to test
* [ ] Verify button is visible and easy to find
* [ ] Confirm rendering completes (15-20 seconds)

<Check>
  The app works on all products out of the box. Once you've tested it and verified the button appears, you're ready to promote virtual try-on to customers.
</Check>

## Next Steps

<CardGroup cols={2}>
  <Card title="Best Practices" icon="star" href="/product-setup/best-practices">
    Optimize for maximum conversions and engagement
  </Card>

  <Card title="Image Requirements" icon="image" href="/product-setup/image-requirements">
    Ensure your product photos deliver great results
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/troubleshooting/common-issues">
    Fix common issues and optimize performance
  </Card>

  <Card title="Analytics Dashboard" icon="chart-line" href="/analytics/dashboard-overview">
    Track how virtual try-on is performing
  </Card>
</CardGroup>